Shipping policy
Shipping Information
We aim to deliver your order to you within 2–7 working days, depending on your location and order processing time.
General Shipping Policy
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We deliver anywhere within South Africa.
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Free shipping on orders over R5 000.
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A flat shipping fee of R500 applies to orders under R5 000.
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All prices listed exclude VAT.
International Orders
For international deliveries, please contact us before placing your order at orders@crane-forestry.co.za.
Order Processing & Payment
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Orders are shipped only after full payment is received (i.e. once the payment reflects in our account if paying via EFT).
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For urgent orders, please ensure payment is made using Immediate Payment.
Order Cut-off Times
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Orders placed on weekdays after 12:00 PM will be processed the following business day.
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Orders placed after 12:00 PM on Fridays, or over weekends and public holidays, will be processed on the next working day.
Express Shipping
Need it faster? Please email us at orders@crane-forestry.co.za or call us at +27 (0)13 758 2075 for express shipping options.
Holiday Closures
We are closed annually during December. Orders placed during this period will be shipped once we reopen in the new year.